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 888-WYN-0099  |   sales@wynparts.com
Wynparts will be closed for Thanksgiving on Nov. 23 - 24.  All orders can be placed online during this time.

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Frequently Asked Questions from Wynparts.com Shoppers

·         Should I buy online or call to request a quote?

·         Where does my product ship from?

·         Can I pick up the product at a local warehouse to save on shipping?  

·         Is there a minimum order size?

·         What are my payment options?  

·         Do you accept orders from outside the United States?

·         What hours are best to call for information?

·         I don’t see my question addressed here.  How do I get more information?

 


 

Should I buy online or call to request a quote?

Wynparts.com offers convenient online purchasing of over 35,000 mechanical, electrical, electro-mechanical parts, warehouse products and AS/RS Daifuku Brand parts. However, this still represents only a fraction of our product offerings. If you don’t see exactly what you are looking for, please email the team at sales@wynparts.com for assistance or CALL US toll-free at 888-996-0099 Option 3. It is likely that we can find exactly what you need to get your maintenance or repair underway.


Where does my product ship from?

Most products will ship from our manufacturing plant near Chicago, Illinois. In an emergency, we will strive to drop-ship time-critical parts from a location closest to our customer locations. Although we seek to optimize the total parts price with any special delivery schedule, additional expediting fees may apply to rush orders.


Can I pick up the product at a local warehouse to save on shipping?

This is a viable option for any customers in northern Illinois. Please be advised that not all items will be immediately available.  Email us at sales@wynparts.com or CALL US toll-free at 888-996-0099 Option 3  to determine whether the product you are interested in is in stock and ready for pick-up. Once online order is placed, please allow at least two hours for paperwork and order-fulfillment cycles before presenting your Order Receipt at our will-call.


Is there a minimum order size?

Wynparts.com requires no minimum order quantity.  However, we suggest a minimum $30 purchase for all credit card transaction orders.  


What are my payment options?

All Wynparts.com orders can be completed by using a personal/corporate credit card or a purchase order number during the checkout process.  We reserve the right to check credit references for any new customers. If you are not already a pre-approved Wynright customer, the credit approval process may add 1 week of lead-time to the sales cycle. Please be advised that our website email does not accept attachments.  All correspondence with attachments can be forwarded to sales@wynparts.com.

Do you accept orders from outside the United States?

Wynparts.com currently accepts orders from North America, South America & Europe. 


What hours are best to call for information?

7:30 AM to 5 PM Central Time, Monday through Friday. CALL US toll-free at 888-996-0099 Option 3 or email us at sales@wynparts.com.  


I don't see my question addressed here. How do I get more information?

You can email your question to us at sales@wynparts.com or CALL US toll-free at 888-996-0099 Option 3 and our Wynparts Parts Support Services Team will be happy to assist you.